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opsHub improves the operational efficiency of field-based teams. The app ensures operatives are informed and equipped with the information they need to work smarter, be safer and more compliant.

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Who is it for?
Companies in the utilities sector and those with field-based operatives who deliver hands-on, technical operations that require Health & Safety compliance.
How is it different?
Unlike other, over-engineered, collaboration applications in this marketplace, OpsHub is quick and easy to use. This is what makes opsHub different, reliable and why your field based operatives will thank you for it.
What are the benefits?
OpsHub is a secure mobile app that delivers important communications, safety documentation and operational information to field based personnel on any device. OpsHub provides demonstrable compliance with the Health and Safety legislation in ensuring all engineers are provided with the necessary information to operate safely. Two-way communications mean problem identification, resolution and reporting happens in faster. Analytics and reporting provide proof that critical information has been viewed and understood.

CASE STUDY

SGN and mHub: Communicating health & safety information to 3,000+ field-based engineers

SGN manages the network that distributes natural and green gas to 6m UK homes and businesses. SGN wanted an effective means of getting 700 health & safety policy documents, updates and videos out to 3,000 field-based engineers.

mHub deployed its opsHub app – branded SGN SMF – to each engineer’s mobile device, with content neatly organised into channels. Engineers are notified when a policy is received/updated and can now reference any procedure, instruction, standard or specification at any time, on any device.

David Wylie, SGN Engineering Policy Manager, said: “The ability to support all content formats, receive feedback and send push notifications is a step change in the way SGN communicates with field-based staff. SMF also provides compliance with the Health and Safety at Work Act.”

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